RemoteUnited States
Req IDJR101959

Sr. Business Operations Manager

About the role: 

HashiCorp is looking to hire a Senior Business Program Manager to drive our operational rhythm of the business across multiple functions. This role reports to the Senior Director of Business Operations, working within the Operations function of the business. 

As HashiCorp grows in both market share and organizational complexity, we are establishing a system for the operational rhythm of the business (RoB) across: (1) Cadence, (2) Reviews, (3) Scorecards, and (4) Business Models. This requires an adaptable, mission based leader who is well versed in driving cadence, accountabilities, and action within a mid to large scale organization. If you thrive on driving operational excellence in a complex environment, then this role is for you. 

In this role you will: 

  • Implement a cadence to deliver on planning rhythms that map to necessary business milestones 
  • Manage the planning process, combining all functional needs with a general flow of artifacts, review, signoff and deadlines
  • Implement a ‘balanced’ scorecard mapping to executive and functional accountabilities 
  • Manage the executive review process for quarterly and monthly reviews (QBRs, MBRs) and corrections to the balanced scorecard
  • Ensure accountabilities to the operation of our rhythms of business (RoB) across multiple functions
  • Support clarity and comprehension of our operation through standardized taxonomies, and consistent reporting 
  • Assist with strategic programs and initiatives, as needed 


This role requires

  • 5+ years of program management experience with integrated marketing work at a SAAS company.
  • Proficient in program management or business management fundamentals such as RACI, OARPi, risk management, long range planning, resource management 
  • Experience working with project management tools, particularly Asana and gSuite
  • Knowledge of OKR processes, or experience with the scorecard process 
  • Experience working within complex, enterprise, business to business sales and marketing models, or experience in cloud-based, SaaS, sales and marketing models
  • Ability to analyze and implement processes and procedures to improve efficiency and effectiveness.
  • Ability to advise on goal setting, developing roadmaps, and resource planning
  • Excellent communicator 

Colorado, California, Washington and New York City Applicants: To view base salary ranges for this role in your location and to learn more about which roles are eligible for bonus pay or commissions, please visit our Pay Transparency calculator. Information on our benefits can be found here.  Intern ranges can be found here

Life at Hashicorp

Life at HashiCorp

HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

About HashiCorp

At HashiCorp, we build the infrastructure that enables innovation.  Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today. 

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to

We comply with all laws and regulations set forth in the following posters:

EEO is the Law

EEO is the Law Supplement

Pay Transparency Non-Discrimination

Benefits at HashiCorp

Note: some benefits may differ from one country to another.