Together we’ll define your business requirements and provide a roadmap to get you there fast. We’ll bring deep product knowledge and an understanding of cloud adoption best practices to guide that journey.
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Technical Account Managers (TAMs) drive your journey with HashiCorp by providing technical and strategic product knowledge, identifying key project milestones, offering advisory and architectural guidance, and conducting regular business reviews to help you achieve success.
As your single point of contact we'll advocate on your behalf with our product and engineering departments. We'll work closely with your team to identify architectural risks early on and proactively recommend resolutions to potential issues that may arise along the way.
We'll set you up for success by providing infrastructure best practices based on common use cases and our Reference Architecture. We'll provide regular product roadmap updates to ensure you are prepared for the future and can benefit from new features.
Meet your business goals with the help of a TAM, who will direct you through all phases of your journey by providing prescriptive guidance and management to make you successful.
Product blueprint-driven guidance provided by TAMs on a continuous basis.
Four phase journey - onboarding, adoption, expansion, and renewal - is prescribed for all customers.
For qualified accounts, TAMs will coordinate architecture and design workshops.
Strategic meetings to promote customer satisfaction, review product roadmaps, and drive product utilization.
TAMs provide escalation management along with proactive alerts on security and other critical product updates.
Regional across the United States, Europe and the Middle East, Africa, and Asia-Pacific.
We have mapped out a recommended adoption journey that works for our customers and will put you on a path to success. During critical points in your journey with us, you'll receive product recommendations and curated content that will help you accomplish your goals with our products.
Lean on our experienced team of customer success specialists to help you build and scale your multi-cloud strategy.
With HashiCorp Worldwide Support, you can get assistance when you need it from anywhere in the world with our ready-to-serve ticketing system and expert support team.
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Let highly skilled product domain experts help you achieve success by simplifying and accelerating the adoption of our cloud solutions starting at the implementation phase.
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Large-scale systems and services can become complex to design and manage. Our Enterprise Architects can lay the foundation for your success through design consultation and architecture review using HashiCorp's recommended patterns.
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