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Product Manager - Reference Architecture

United States (Remote)


About the Role

The Engineering Services team is a part of the HashiCorp Cloud Services team that develops and operates the platform behind the SaaS versions of all HashiCorp products. The Engineering Services team is also responsible for providing shared services and solutions across all self-managed HashiCorp products.

As a product manager in the Engineering Services team, you will work on creating strongly opinionated methodologies, tooling, and documentation to create and support a straightforward and beautiful practitioner experience from the first deployment onwards. You will do this by helping develop and maintain a library of modules here that embody best practices in how our products are deployed together to solve customer problems.

The work will require you to understand architectural problems and user pain points in deploying and maintaining HashiCorp software. You will be writing technical strategy documents that guide and prioritize the development roadmap for the team and subsequently work with the team to design, deliver, and iterate on the right solutions. You will be working with internal stakeholders including Product, Sales, and Customer Success, and external stakeholders such as our enterprise customers and community practitioners. You will need to understand our technology in both breadth and depth while working with varied stakeholders. You will be responsible for the vision and roadmap of multiple areas within the Engineering Services team.


In this role, you can expect to:

  • Speak to a variety of stakeholders and use a data-driven approach to define what problems we need to solve. Find the essence of the issues customers are having and help communicate them to your engineering team.
  • Distill and prioritize deployment architectures that bring the most value to customers and collaborate with engineering to codify those architectural best practices using HashiCorp tools.
  • Work with GTM teams on the messaging and adoption of the new features and modules.
  • Communicate clearly, as a remote company it’s important for us to be able to write well to share our research and results.
  • Work on features, releases, and improvements from start to finish with engineering and design. Own the user feedback cycle and represent it in the team.
  • Bring your own unique experiences to discussions and regularly challenge us to embrace new perspectives and approaches.

You may be a good fit for our team if you have:

  • You have 1+ years in product management and 3+ years of strong technical background in infrastructure or DevOps.
  • You have experience in designing and managing cloud infrastructures in AWS, Azure, or GCP. Additionally, you might have certifications on these platforms.
  • You are experienced using Terraform or other Infrastructure as Service (IaaS) tools.
  • You excel in an agile environment based on constant iterative development.
  • You’re a proactive communicator who prizes clear and transparent communication.
  • You have experience writing technically for an audience of varying technical experience levels.
  • You thrive in collaborative environments and are eager to give and receive feedback.
  • You actively look for opportunities to make improvements; whether to product, process, or organization.
  • You’re looking for an opportunity to leverage the rapid growth of a successful product to hone your product management skills and continue growing in your career.

Attributes we look for in successful product managers:

  • Humility
  • Listening to understand
  • Explain complex ideas simply
  • Written, verbal, and visual communication skills
  • Responsibility
  • Tenacity



Benefits at HashiCorp

Note: some benefits may differ from one country to another.

Medical, dental & vision

HashiCorp offers your choice of medical plans as well as dental and vision coverage for you and any dependents, including spouses, domestic partners, and children. Coverage begins upon your first day of hire.

Life & disability insurance

HashiCorp provides life insurance coverage in the amount equal to your annual salary at no cost to you. If you would like additional coverage, you have the option to enroll in voluntary life insurance for yourself or your dependents. You will also be covered under our short term and long term disability policies in the event that you are unable to work for an extended period of time due to a health condition.

Flexible spending account (FSA)

You can set aside pretax money to go towards the purchase or payment of approved health care and dependent care expenses. These can include copays, birth control, day care for children or elder adults, acupuncture, and more.

Vacation and Other Leaves

We believe in giving our employees the opportunity to recharge and refresh, and our vacation policy reflects that. Our Paid Vacation Policy offers employees 4 weeks of vacation per year. So, whether you’d like to vacation on a beach or relax at home, it’s up to you! Additionally, we offer 10 days of paid sick leave per year, bereavement leave, miscarriage leave and extended personal leave. We value your health and well-being and empower you to take ownership of your earned and well-deserved time away.


Our 401(k) plan provides a variety of investment options to help you fund your retirement. The plan allows you to contribute a designated amount of your pre-taxed income from each paycheck thereby lowering your taxable annual income. The plan also offers employees the opportunity to enroll in Roth, and after-tax contributions.

Family Expansion Benefit

We are dedicated to supporting the needs of our employees and their families in a way that is inclusive of all family structures. That is why we’re proud to offer a Family Expansion Benefit through Carrot designed to support a variety of family expansion methods that range from Adoption to Fertility treatments, and can be customized to the needs and preferences of each individual employee.

Maternity and Parental Leave

To bond with their newborn, we provide birthing parents up to 16 weeks of paid maternity leave via short-term disability and HashiCorp’s parental leave policy. For non-birthing parents (including adoptive) we offer 8 weeks of paid parental leave.

Expanded Mental Health Support

We understand the importance of supporting our employees mental health, and are committed to doing this through a variety of resources. In addition to offering an Employee Assistance Program (EAP), we provide employees access to an on-demand behavioral healthcare benefit through Ginger.