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Senior Internal Communications Manager

United States (Remote)

About HashiCorp

HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications for their business.

About the role...

We are looking for an outstanding communicator and collaborator to help us create and run our Internal Communications function. You will help apply the communications strategies and approaches you know to help HashiCorp connect, inform, and engage its employees worldwide while building on our strong and unique remote-oriented culture. You will work closely with the Corporate Communications team, our executives, and our Legal, Finance, and People teams to define and execute our internal communications strategy. You will write compelling, engaging, and authentic storylines across all mediums for a variety of internal stakeholders and different audiences. You are a creative problem-solver who can see the big picture and make suggestions for how to improve our existing internal communications tools and channels. You have excellent judgment and can quickly absorb, understand, and speak with HashiCorp’s brand voice, culture, and principles. You ask thoughtful questions so you can quickly assess a situation and develop appropriate communications to support internal initiatives or help with explanations to the broader team.

In this role, you can expect to…

  • Craft our internal communication strategy and build specific programs to deliver employee information and foster related conversation that meet company goals and employee needs. Partner closely with the People team, executives, and other company leaders to deliver these
  • Work closely with the People team and others while running ongoing communications programs like the regular Company All Hands meetings and the internal company newsletter. Ensure these programs are well thought out, clear, set the standard for following the HashiCorp culture and principles, and are expertly executed
  • Write and develop messaging around a variety of topics, including company-wide strategies, announcements, All-Hands presentations, executive talking points, FAQs, and our internal knowledge base
  • Lead the development and strategy around new and existing communications channels 
  • Identify opportunities to share key milestones, business updates, cross-functional projects, diversity/engagement/inclusion programs, and people & culture initiatives with the broader company
  • Create and manage the internal communications programs for the top executive leadership
  • Ensure consistency of messages across all internal communications channels

You may be a good fit if you have:

  • 8+ years of internal communications experience
  • Bachelor’s degree in Communications, Marketing, Journalism or a related field, or equivalent experience
  • Prior experience at a tech company with organizational, crisis, and executive communications (preferably in-house) experience
  • Strong relationship-building skills and a track record of working with executives and cross-functional colleagues in Marketing, People, Legal, Finance, etc. 
  • Exceptional verbal and written communication skills with a knack for storytelling and the ability to translate complex concepts into simple and compelling messaging for very different audiences
  • Excellent, proven project management experience; the ability to run multiple projects simultaneously while also developing effective communications under time constraints, including in urgent, critical, or crisis situations
  • Experience writing for a range of executives and internal stakeholders; well-versed in crafting messaging for all mediums, including Slack, email, presentations, video scripts, and in-person talking points 
  • Experience working on internal communications around diversity, inclusion, and engagement programs 
  • Ability to think both creatively and strategically in order to connect with and inspire a diverse audience, even when others are doing the communicating
  • A data-driven approach to measuring and quantifying the impact of internal communications to ensure we’re delivering the desired results and listening to employee feedback

#LI-FP1 #LI-Remote

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Benefits at HashiCorp

Note: some benefits may differ from one country to another.

Medical, dental & vision

HashiCorp offers your choice of medical plans as well as dental and vision coverage for you and any dependents, including spouses, domestic partners, and children. Coverage begins upon your first day of hire.

Life & disability insurance

HashiCorp provides life insurance coverage in the amount equal to your annual salary at no cost to you. If you would like additional coverage, you have the option to enroll in voluntary life insurance for yourself or your dependents. You will also be covered under our short term and long term disability policies in the event that you are unable to work for an extended period of time due to a health condition.

Flexible spending account (FSA)

You can set aside pretax money to go towards the purchase or payment of approved health care and dependent care expenses. These can include copays, birth control, day care for children or elder adults, acupuncture, and more.

Vacation and Other Leaves

We believe in giving our employees the opportunity to recharge and refresh, and our vacation policy reflects that. Our Paid Vacation Policy offers employees 4 weeks of vacation per year. So, whether you’d like to vacation on a beach or relax at home, it’s up to you! Additionally, we offer 10 days of paid sick leave per year, bereavement leave, miscarriage leave and extended personal leave. We value your health and well-being and empower you to take ownership of your earned and well-deserved time away.

401(k)

Our 401(k) plan provides a variety of investment options to help you fund your retirement. The plan allows you to contribute a designated amount of your pre-taxed income from each paycheck thereby lowering your taxable annual income. The plan also offers employees the opportunity to enroll in Roth, and after-tax contributions.

Family Expansion Benefit

We are dedicated to supporting the needs of our employees and their families in a way that is inclusive of all family structures. That is why we’re proud to offer a Family Expansion Benefit through Carrot designed to support a variety of family expansion methods that range from Adoption to Fertility treatments, and can be customized to the needs and preferences of each individual employee.

Maternity and Parental Leave

To bond with their newborn, we provide birthing parents up to 16 weeks of paid maternity leave via short-term disability and HashiCorp’s parental leave policy. For non-birthing parents (including adoptive) we offer 8 weeks of paid parental leave.

Expanded Mental Health Support

We understand the importance of supporting our employees mental health, and are committed to doing this through a variety of resources. In addition to offering an Employee Assistance Program (EAP), we provide employees access to an on-demand behavioral healthcare benefit through Ginger.