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Customer Onboarding Contract Management Associate

India - Noida (Onsite)

About HashiCorp

At HashiCorp, we’re building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud. Founded in 2012 and headquartered in San Francisco, 85 percent of our employees work remotely, strategically distributed around the globe. From our inception we built the company with a remote-first approach because we believe talent has no boundaries.

HashiCorp India Finance Center of Excellence:

HashiCorp has its Finance Centre of Excellence in Noida, Uttar Pradesh, India to help HashiCorp’s USA Headquarter and 15+ other countries where we have our legal entities. From India, we are independently handling / supporting multiple processes that include GL Accounting, Order to Cash, Procure to Pay, Revenue Accounting, Internal Controls, Payroll, Taxation, Travel Administration, FP&A, Reporting, etc.

About the role:

We are seeking an experienced professional for the ‘Customer Onboarding and Contracts Management’ process in our Shared Service Center/ Center of Excellence in Noida, Uttar Pradesh, India to support our growing Finance and Accounting organization in San Francisco, CA, USA. This opportunity is ideal for someone who is looking for a broad range of responsibilities within an operating company and wants exposure throughout Order to Cash process and Accounting Cycle within the Company. A successful candidate thrives in a high growth and high energy company. (Note: This is an onsite position t Hashicorp Noida office)

In this role you can expect to:

  • Maintain a sound relationship with the Sales Department and identify opportunities to streamline partnership
  • Assist Sales team with onboarding new customers
  • Work with prospects, customers, and partners to onboard
  • Assist in smooth implementation of flexible billing plan and other initiatives from time to time and and ensuring Sales data is correctly moving between systems
  • Work on streamlining the Sales Opportunities and related data in Salesforce so that AR and other downstream teams have a clean data for processing
  • Work on data cleanup projects across systems
  • Review contracts with customers from invoicing point of view and highlight if there is any discrepancies
  • Help in implementing best practices for AR processes and quality standards and SLAs for a quicker and cleaner sales cycle from AR perspective
  • Provide support to improve processes
  • Ad hoc projects

You may be a good fit for our team if you have:

  • Bachelor’s degree in Commerce/ Accounting or equivalent with at least 5 years of experience in Contracts Management, Customer Onboarding and AR operations
  • Good experience in handling Opportunities, reports and data in Salesforce
  • Should have worked for a USA headquartered Tech. MNC like HashiCorp
  • Coursework in accounting and finance is recommended.
  • Experience in working with Sales teams, customers, Accounts Receivables and Accounting teams
  • Proficient in ERP financial systems (preferably NetSuite) on the Accounts Receivable module.
  • Good understanding of general accounting and bookkeeping processes.
  • Very high attention to detail.
  • Ability to meet tight deadlines, and prioritize competing workloads.
  • Should be able to work with flexible working hours. We are expecting the person working on this role to have approximately 3 hours of overlap with the San Francisco, California, US based team (PST)
  • Excellent written, and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Intermediate experience in MS Office Suite.
  • Netsuite is a plus, must have worked on major ERP systems and some experience in other integrated financial tools. #LG-SG1 #LI-Onsite

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

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Benefits at HashiCorp

Note: some benefits may differ from one country to another.

Medical, dental & vision

HashiCorp offers your choice of medical plans as well as dental and vision coverage for you and any dependents, including spouses, domestic partners, and children. Coverage begins upon your first day of hire.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule.

Life & disability insurance

HashiCorp provides life insurance coverage in the amount equal to your annual salary at no cost to you. If you would like additional coverage, you have the option to enroll in voluntary life insurance for yourself or your dependents. You will also be covered under our short term and long term disability policies in the event that you are unable to work for an extended period of time due to a health condition.

Flexible spending account (FSA)

You can set aside pretax money to go towards the purchase or payment of approved health care and dependent care expenses. These can include copays, birth control, day care for children or elder adults, acupuncture, and more.

Vacation and Other Leaves

We believe in giving our employees the opportunity to recharge and refresh, and our vacation policy reflects that. Our Paid Vacation Policy offers employees 4 weeks of vacation per year. So, whether you’d like to vacation on a beach or relax at home, it’s up to you! Additionally, we offer 10 days of paid sick leave per year, bereavement leave, miscarriage leave and extended personal leave. We value your health and well-being and empower you to take ownership of your earned and well-deserved time away.


Our 401(k) plan provides a variety of investment options to help you fund your retirement. The plan allows you to contribute a designated amount of your pre-taxed income from each paycheck thereby lowering your taxable annual income. The plan also offers employees the opportunity to enroll in Roth, and after-tax contributions.

Family Expansion Benefit

We are dedicated to supporting the needs of our employees and their families in a way that is inclusive of all family structures. That is why we’re proud to offer a Family Expansion Benefit through Carrot designed to support a variety of family expansion methods that range from Adoption to Fertility treatments, and can be customized to the needs and preferences of each individual employee.

Maternity and Parental Leave

To bond with their newborn, we provide birthing parents up to 16 weeks of paid maternity leave via short-term disability and HashiCorp’s parental leave policy. For non-birthing parents (including adoptive) we offer 8 weeks of paid parental leave.

Expanded Mental Health Support

We understand the importance of supporting our employees mental health, and are committed to doing this through a variety of resources. In addition to offering an Employee Assistance Program (EAP), we provide employees access to an on-demand behavioral healthcare benefit through Ginger.