User Experience Research (UXR) at HashiCorp, a Space Oddity

In this talk you'll get a window into User Experience Research (UXR) at HashiCorp, using Elon Musks’ Roadster / Space Oddity as a metaphor for the user experience. As with DevOps, UXR is a set of practices that when done well break down silos between different areas of the organization and help us optimize on quickly improving our products.

We’ll tell you about how we’re developing our UXR program and share some of our recent projects, in Learn & Community, Marketing and Product Design, and how you can get involved in our upcoming 2020 research Projects.