United States
Req IDJR103215

Sr. Technical Writer I

About the Role

As a Technical Writer at HashiCorp, you will become familiar with HashiCorp products and write documentation that others can use to become experts. You will write some technical documentation from scratch, help engineers draft documentation, and review documentation contributions. You will edit for accuracy, completeness, and intuitive information architecture.

HashiCorp’s products empower individuals and companies to provision, secure, connect, and run applications in the cloud at any scale, according to the modern cloud operating model.

This role is cross-functional between product, marketing, engineering, sales engineering, and customer success. You should be excited to take feedback and requests from the field, learn about and document new product features, and explain existing features and workflows in ever more concise and useful ways. You should be passionate about exploring and understanding systems, and about communicating with peers and colleagues across a variety of disciplines.

In this role you can expect to:

  • Review and help write documentation for new product features and functionality.
  • Organize existing documentation into a logical flow.
  • Collaborate with Engineering and Product to identify documentation gaps.
  • Gather feedback about documentation, identify areas of improvement, and implement solutions.
  • Empower others to write good documentation via templates, style guides, and clear information architecture.
  • Triage requests and decide what content should be published where.
  • Review documentation pull requests, which are submitted by a mix of software engineers, customer success, solutions engineers, and the general public.
  • Collaborate with Education Engineers to align terminology and knowledge, and to identify the proper formatting and placement for different kinds of content.
  • Become an informed user of a HashiCorp product (open source, cloud, and enterprise Terraform, Vault, Consul, or Nomad) and advise on explainability and terminology. 
    • Identify cross-linking opportunities between documentation and product user interfaces, tutorials, and marketing materials.
    • Collaborate with engineering on intuitive naming and labeling conventions.

You may be a good fit for our team if you have:

  • Experience in technical writing for software, especially code driven or command line driven software.
  • Familiarity with devops tools.
  • Excellent written and verbal communication skills - this will be tested during the interview process and is required to be successful.
  • Experience working on ongoing, multi-stakeholder projects. 
  • Experience structuring information to be easy to discover, navigate, and browse.
  • Experience editing the work of other writers.
  • Experience with Git and GitHub or another version control system.
  • Experience with Swagger, OpenAPI, or similar automated documentation systems.
  • Experience working with technical tools to validate information. 
  • Humility and curiosity, especially curiosity. 
  • Preferred: Hands-on experience in a technical field.
  • Preferred: Experience with provisioning, security, networking, or orchestration technologies.
  • Optional: Experience in teaching or education. This could be as a technical evangelist, tutor, or mentor.
  • Optional: Passed any HashiCorp certification exam.

Please include the following in your application: 

  • Cover letter or resume. 
  • Describe a written project you’ve collaborated on with stakeholders or Include a link to a sample of your writing. #LI-RT1

#LI-Remote

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:
$159,700$187,900 USD
The base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is:
$146,400$172,200 USD
The base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:
$133,100$156,600 USD
Life at Hashicorp

Life at HashiCorp

HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

About HashiCorp

At HashiCorp, we build the infrastructure that enables innovation.  Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today. 

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to benefits@hashicorp.com

We comply with all laws and regulations set forth in the following posters:

Know Your Rights: Workplace Discrimination is Illegal

EEO is the Law Supplement

Pay Transparency Non-Discrimination

Benefits at HashiCorp

Note: some benefits may differ from one country to another.