» Cookie Policy

Last updated: March 16, 2018

This Cookie Policy (“Policy”) explains how HashiCorp, Inc., and subsidiaries (collectively, “HashiCorp”, “we”, “us” or “our”) use cookies and similar technologies to recognize you when you visit our website https://www.hashicorp.com (“Site”) including any other media form, media channel, mobile website, or mobile application related or connected thereto provided or officially sponsored by HashiCorp, or any other HashiCorp websites that link to this Policy (collectively, the “Websites”). It explains what these technologies are and why we use them, as well as our users (“data subject”, “user”, “you” or “your”) rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases, our Privacy Policy (https://www.hashicorp.com/privacy) will apply in addition to this Cookie Policy. We may request your consent to set cookies on your computer or mobile device as required by the General Data Protection Regulation (“GDPR”). By providing consent, or if otherwise not applicable, you agree to be bound by our Cookie Policy.

» What are cookies?

Cookies are small text or data files that are stored on your computer or mobile device when you visit a website. Many Internet websites and servers use cookies, and are widely used in order to make websites work, or to work more efficiently, as well as to provide reporting or analytics data.

Many cookies contain a cookie ID, or unique identifier for that cookie consisting of a string of characters assigned to the specific Internet browser that stored the particular cookie. Cookie IDs allow visited websites and servers to differentiate one Internet browser from another. It is possible that a specific Internet browser or user may be recognized and identified using the unique cookie ID.

Cookies set by the website owner (in this case, us) are called “first party cookies”. These are generally used to enable core functionality like authentication, status and session management. Cookies set by anyone other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality on or through the websites such as interactive content, analytics and advertising. The parties that set these third party cookies can recognize your computer both when it visits the website in question as well as when it visits certain other websites.

Because cookies can be used to store sensitive information, certain security features have been developed to help protect them. Cookies can be restricted to specific websites, secure protocols (HTTPS), times, and limit whether servers or client-side code (Javascript) can read them. Although these mechanisms are available, we recognize that no security feature is perfect or impenetrable, and cannot guarantee the security of these cookies.

» Why do we use cookies?

Our websites use first and third party cookies for several reasons, but primarily to provide a consistent and customized experience for our users. Through the use of cookies, we provide users of our Websites with more user-friendly services that would not be possible without the setting and use of such cookies.

We partner with selected third party vendors, such as Cloudflare, Google Analytics, Segment, Intercom, HotJar, and Netlify which may allow tracking technologies and remarketing services on our Websites through the use of first party cookies and third party cookies, to, among other things, analyze and track users’ use of our Websites, determine the popularity of certain content and better understand online activity.

Some cookies are required for technical reasons in order for our Websites to operate; we call these “essential” cookies. Other cookies, called “performance” cookies enable us to track and target the interests of our users to enhance their experience on our Websites, as and improve the efficiency and relevance of our services and content. Third party or “customization” cookies are also served on our websites for analytics, customization and other purposes. This is described in more detail below.

By providing consent and continuing to access the Websites, you agree to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

» Essential cookies

These are strictly necessary to provide you with the services available through our Websites and to use some of its features, such as access to secure or restricted areas.

Who serves these cookies:
Cookie Provider: HashiCorp, Inc.
Website URL: https://www.hashicorp.com
Cookie Provider: Segment
Website URL: https://segment.com

How to Refuse:
Because these cookies are necessary for our Websites to function, you cannot refuse them. You can, however, block or delete them by changing your browser settings as described below under the heading “How can I control cookies?”.

» Performance cookies

These cookies are used to enhance the performance and functionality of our Websites, but are generally non-essential to their use. Without these cookies, certain functionality (like videos) may become unavailable.

Who serves these cookies:
Cookie Provider: CloudFlare
Website URL: https://cloudflare.com
Cookie Provider: Netlify
Website URL: https://netlify.com
Cookie Provider: Google, Inc.
Website URL: https://google.com

How to refuse:
To refuse these cookies, please follow the instructions under the heading “How can I control cookies?”.

» Customization cookies

Cookies used in this category often enable us to provide unique or custom content based on your preferences, which may include special offers or content that you have shown interest in.

Who serves these cookies:
Cookie Provider: Intercom
Website URL: https://intercom.com

How to refuse:
To refuse these cookies, please follow the instructions under the heading “How can I control cookies?”.

» Social networking cookies

By accessing social networks or using social features of our Websites, these social networking services or providers may set additional cookies which they use to track your browsing activity. We do not have control over these cookies. You are encouraged to review the relevant privacy and cookie policies for each respective social network provider to make sure you are comfortable with their data privacy practices. To refuse these cookies, please refer to each respective social network provider. Additional resources may be found in the “How can I control cookies” section of this policy.

» What about other tracking technologies?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time like web beacons or tracking pixels. These are generally tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Websites or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of our users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Our newsletter and emails sent from or on behalf of HashiCorp may contain tracking pixels, or a transparent image embedded in emails to enable log file recording and analysis. We use information collected in this manner to perform statistical analysis of the success or failure of online marketing and customer outreach efforts. Based on the embedded tracking pixel, we may be able to determine if and when an email was opened, and which links in the email were accessed.

Personal data collected using tracking pixels is stored and analyzed by us (and is not shared with third parties) to optimize the delivery of our newsletters and emails, and to improve the relevance of the distributed content. Many email clients and web browsers support functionality to opt out or prevent the use of these tracking mechanisms, however users are entitled to revoke their consent to receiving our newsletter at any time, after which personal data collected in this manner will be deleted by us. We automatically consider a withdrawal or cancellation of subscription to our newsletter as a revocation of your consent.

» How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by following the appropriate opt-out links provided in the cookie table above.

You can set or amend your Internet browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our Websites may be restricted. As the means by which you can refuse cookies through your Internet browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt-out of targeted advertising. If you would like to find out more information, please visit https://www.aboutads.info/choices/ or https://www.youronlinechoices.com.

However, if you do not want any information to be collected and used by tracking technologies, you can visit the third party vendor or Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Web beacons may be refused by configuring the settings on your email client or web browser to prevent web beacons from being activated. Please refer to the documentation for your particular web browser, email client or device for additional information on whether it is supported and how to configure this setting.

Note: You should be aware that getting a new computer, installing a new Internet browser, upgrading an existing browser, or erasing or otherwise altering your Internet browser’s cookies may also clear certain opt-out cookies, plugins or settings.

For additional information regarding our privacy practices and how we protect your data, please refer to our Privacy Policy.

» A special note on Do-Not-Track signals

While many web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Because of this, we don’t respond to DNT browser signals or any other mechanism that automatically communicates your choice to not be tracked online. We care about your privacy and your choices, so if a standard for responding to DNT signals is adopted in the future, we will update this Cookie Policy to reflect such practices.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please periodically visit this Cookie Policy to stay informed about our use of cookies and related technologies and your choices.

» Where can I get more information?

If you have any questions about our use of cookies or other technologies, please contact us at privacy@hashicorp.com or by posted mail:

HashiCorp, Inc.
℅ Security and Privacy Office
101 Second Street, Suite 575
San Francisco, CA 94105
United States

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