Cookie Policy

Last updated: May 15, 2020

This Cookie Policy (“Policy”) explains how HashiCorp, Inc., and subsidiaries (collectively, “HashiCorp”, “we”, “us” or “our”) use cookies and similar technologies to recognize you when you visit one of our websites, including any other media form, media channel, mobile website, or mobile application related or connected thereto provided or officially sponsored by HashiCorp, or any other HashiCorp websites that link to this Policy (collectively, the “Websites”).

This Policy explains what these technologies are and why we use them, as well as our users’ (“data subject”, “user”, “you” or “your”) rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases, our Privacy Policy (https://www.hashicorp.com/privacy) will apply in addition to this Cookie Policy. We may request your consent to set cookies on your computer or mobile device as required by the General Data Protection Regulation (“GDPR”).

What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies are created when you visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, and any preferences. Websites store a corresponding file to the one that is set in your browser, and in this file websites track and keep information on your movements within the site, and any information you may voluntarily give while visiting the website, such as email address.

Why do we use cookies?

We use cookies for several reasons, such as to provide you with a consistent and customized experience on our Websites. Like most organizations, we also partner with selected third parties, listed below, for tracking and marketing purposes on our Websites; these cookies enable us to analyze and track the use of our Websites, determine the popularity of certain content and better understand online activity.

You are encouraged to review the privacy policies of these third parties and contact them directly for responses to your questions.

Essential cookies

These are necessary to provide you with the services available through our Websites and to use some of its features, such as access to secure or restricted areas.

Who serves these cookies:

Cookie Provider

Website URL:

Description

HashiCorp, Inc.

https://www.hashicorp.com

We collect IP addresses and browser metadata, such as IP addresses and device information

Segment

https://segment.com

Central hub for capturing our interactions with our customers

Netlify

https://www.netlify.com/

Netlify is our hosting provider

CloudFlare

https://www.cloudflare.com/cookie-policy/

CloudFlare provides DNS services

Zendesk

https://www.zendesk.com/

Used by Support for ticketing purposes

Splashthat

https://splashthat.com/

Information about events and attendees

Youtube

https://www.youtube.com/

Used for embedding videos on our Websites

How to opt-out:

Because these cookies are necessary for our Websites to function, you cannot opt-out. You can, however, block or delete them by changing your browser settings as described below under the heading “How can I control cookies?

Functional cookies

Functional cookies provide a utility to the website, such as the ability to log in, or to get live support. Disabling any of these scripts will cause that functionality to become unavailable.

Who serves these cookies:

Cookie Provider

Website URL:

Description

OptinMonster

https://optinmonster.com/

OptinMonster is a service that we use to show a prompt to sign up for our newsletter

Demandbase

https://www.demandbase.com/

Demandbase is a personalization platform that we use to customize sections of our website

How to opt-out:

To opt-out, please scroll to the bottom of the page on https://hashicorp.com and click on “Cookie Manager”. You can modify your preferences within the pop-up.

Please also refer to “How can I control cookies?” section below.

Analytics cookies

These cookies are used to enhance the performance and functionality of our Websites, but are generally non-essential to their use. Without these cookies, certain functionality (like videos) may become unavailable.

Analytics services enhance the performance and functionality of our Websites, and keep track of page traffic and user behavior while browsing the site. We use this data internally to improve the usability and performance of the site. Disabling any of these scripts makes it more difficult for us to understand how our site is being used, and slower to improve it.

Who serves these cookies:

Cookie Provider

Website URL:

Description

Google Analytics

https://analytics.google.com/analytics/web/

Google Analytics is a popular service for tracking web traffic. We use this data to tailor content to our users

LinkedIn Insight Tag

https://www.linkedin.com

Allows us to gauge effectiveness of our LinkedIn campaigns

Heap

https://heap.io/

Heap Analytics tracks web traffic. We use this data to tailor content to our users

How to opt-out: To opt-out, please scroll to the bottom of the page on https://hashicorp.com and click on “Cookie Manager”. You can modify your preferences within the pop-up. Please also refer to “How can I control cookies?” section below.

Email Marketing

Email marketing cookies monitor user behavior while browsing the site. We use this data internally in our marketing efforts to provide users contextually relevant information based on their use of the site. Disabling any of these scripts makes it more difficult for us to provide you contextually relevant information.

Who serves these cookies:

Cookie Provider

Website URL:

Description

Marketo V2

https://www.marketo.com/

Marketo is a marketing automation tool that allows us to segment users into different categories based on their use of our Websites. We use this information to provide tailored information to users in our email campaigns

How to opt-out: All of our marketing emails contain a link to unsubscribe from our content, which is located at the bottom of the email. Please also refer to “How can I control cookies?” section below.

Social networking cookies

By accessing social networks or using social features of our Websites, these social networking services or providers may set additional cookies, which may be used to track your browsing activity. We do not have control over these cookies. You are encouraged to review the relevant privacy and cookie policies for each respective social network provider to ensure you are comfortable with their data privacy practices. To opt-out, please refer to each respective social network provider. Additional resources may be found in the “How can I control cookies?” section of this policy.

What about other tracking technologies?

In addition to cookies, we use other tracking technologies like tracking pixels. A tracking pixel is an HTML code snippet which is loaded when a user visits a website or opens an email. It is useful for tracking user behavior and conversions. We use tracking pixels to monitor the traffic patterns of our users, to understand if you have clicked on an ad displayed on a third-party website, improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair this functionality. Personal information collected using tracking pixels is stored and analyzed by us to optimize the delivery of our newsletters and emails, and to improve the relevance of the distributed content. Many email clients and web browsers support functionality to opt-out or prevent the use of these tracking mechanisms.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences via the cookie consent tool on our Websites and by following the appropriate opt-out links provided in the cookie table above. You can set or amend your Internet browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites, though your access to some functionality and areas of our Websites may be restricted. Please visit your browser’s help menu for information on how to opt-out of cookies. Tracking pixels may be refused by configuring the settings on your email client or web browser to prevent web beacons from being activated. Please refer to the documentation for your particular web browser, email client or device for additional information on whether it is supported and how to configure this setting. For additional information regarding our privacy practices and how we protect your personal information, please refer to our Privacy Policy.

A special note on Do-Not-Track signals

Modern web browsers and mobile operating systems include a Do-Not-Track (“DNT”) feature; however, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently commit to responding to browsers’ DNT signals with respect to our Websites. If a universal standard for responding to DNT signals is adopted in the future, we will update this Cookie Policy to reflect such practices.

We may update this Cookie Policy periodically to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please review this Cookie Policy to stay informed about our use of cookies and related technologies and your choices.

Where can I get more information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@hashicorp.com or by posted mail:

HashiCorp, Inc.
℅ Security and Privacy Office
101 Second Street, Suite 575
San Francisco, CA 94105
United States