About the role
We are seeking dynamic and results-driven individuals to join our innovative Enterprise Coverage Support (ECS) team! The ECS Representative will play a pivotal role in driving the adoption, consumption, expansion, and renewals within select Strategic customer accounts. Working closely with Strategic Reps the ECS Representative will contribute to the overarching goal of broadening our relationships within our largest Strategic customer accounts.
In this role you can expect to...
- Account Management:
- Partner with the Enterprise Account Managers to manage a portfolio of Strategic Accounts across their strategic regions.
- Collaborate with Strategic Reps and their Regional Vice Presidents to ensure comprehensive coverage of Parent Customer Accounts and their subsidiaries.
- Relationship Building:
- Work closely with Strategic Reps to enhance customer experiences and build lasting relationships.
- Identify and engage new buying centers and departments within the family of accounts.
- Upsell Opportunities:
- Collaborate with the Strategic Reps to identify and capitalize on upsell opportunities within existing accounts.
- Play a key role in expanding our product footprint within the designated customer base.
- Transactional Velocity Management:
- Take on transactional tasks to alleviate the burden on Strategic Reps, ensuring a streamlined process.
- Foster efficiency in day-to-day operations and contribute to overall team productivity.
- Mentorship and Collaboration:
- Engage in mentorship programs to enhance skills and knowledge transfer.
- Implement a "Side Car" approach, working closely alongside Strategic Reps to maximize collaborative efforts.
- Target Achievement:
- Meet and exceed targets, with a focus on driving growth, customer satisfaction, and account expansion.
- Contribute to the overall success of the ECS initiative within the Corporate Segment.
You may be a good fit for our team if you have...
- 3+ year of complex, full cycle sales closing experience
- Success managing both inbound and outbound sales motions
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a matrixed organizational structure.
- Accepts coaching and strong desire for personal learning
- Familiarity with cloud and infrastructure software
- Experience with open source software business models preferred
- A consistent record of meeting or exceeding annual/quarterly goals and targets
- Demonstrated success in creating and executing quarterly/annual business plans
- A strong executive presence, communication skills, and credibility
- Experience with forecasting and business reporting
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Life at HashiCorp
HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.
About HashiCorp
At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.
HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to benefits@hashicorp.com
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